COVID-19 Update
As the Coronavirus situation remains ever-changing, the safety of our patients and employees remains our top priority.
- We have returned to normal business hours and are currently seeing patients in our office for ALL orthopaedic medical appointments as well as Physical & Occupational Therapy appointments.
- We are still offering Televisits as an option for your care.
- We want to assure you we are maintaining strict safety guidelines in regard to santization of our office and social distancing guidelines as outlined by the MA Dept. of Public Health and the CDC. Please read this updated letter to our patients for further details.
We will continue to provide updates on our website and on our Facebook page. Thank you for your patience, trust and understanding during this challenging time. Be well and stay safe!
Coronavirus Update:
Physician Office
781-782-1300 (main line)
781-782-1337 (appts 8am-5pm only)
info@excelortho.com
Physical Therapy
781-782-1335
Occupational Therapy
781-782-1366
Important info: If you or someone in your home is ill or has recently traveled to an area considered high risk for COVID-19, please call our offices to reschedule your appointment to a later date. Thank you for your cooperation!
At Excel Orthopaedics, our mission is simple: to provide the very best in medical services for those who come to us with orthopaedic problems and injuries, and to treat each patient like a family member.
Frequently Asked Questions
A physiatrist is a medical doctor or doctor of osteopathic medicine who specializes in Physical Medicine and Rehabilitation (also called PM&R physicians). Physiatrists diagnose and treat both acute pain and chronic pain and specialize in a wide variety of nonsurgical treatments for the musculoskeletal system.
PAs are medical professionals who diagnose illness, develop and manage treatment plans, prescribe medications, and often serve as a patient’s principal healthcare provider. With thousands of hours of medical training, PAs are versatile and collaborative. PAs practice in every state and in every medical setting and specialty, improving healthcare access and quality. PAs are educated at the master’s degree level. There are more than 250 PA programs in the country and admission is highly competitive, requiring a bachelor’s degree and completion of courses in basic and behavioral sciences as prerequisites. Incoming PA students bring with them an average of more than 3,000 hours of direct patient contact experience, having worked as paramedics, athletic trainers, or medical assistants, for example. PA programs are approximately 27 months (three academic years), and include classroom instruction and more than 2,000 hours of clinical rotations.
You are still welcome to see any of our providers as a Self-pay patient.
That depends upon your insurance plan. We suggest you call your PCP to notify them of your appointment with us and request they process an insurance referral if necessary.
Most insurances require some type of co-payment. We suggest you contact Member Services by using the phone number located on the back of your insurance card to find out. Please understand that co-payments are due at the time of each visit.
We do not take walk-in appointments, however, we urge you to give our office a call first. There is a good chance we can get you in on the same day if you are having an urgent issue.
Yes, it’s actually very easy! Click on the “Make a Payment” link on our home page. You will be directed to our patient portal where you can sign in, view your latest statement and pay your bill. Not sure if you have an account or don’t know your username or password? No problem, simply click on “Trouble logging in” for help recovering your account information.
The patient portal has a limited view of your medical records. You are able to view/update your personal info, pharmacy info, allergies, and past surgical history. If you need to see your complete medical records, simply click on the “Request for Medical Records” link on our home page and fax the form as instructed.
Each patient is assigned a primary Physical Therapist who conducts your evaluation and determines your treatment plan. We also team you up with a Physical Therapist Assistant who works closely with your primary therapist to carry out the treatment plan and ensure there are no gaps in your treatment schedule.
Sports Medicine is a specialty practice, providing care for athletic and recreational injuries sustained by people of all ages. Today’s athlete can be a little league baseball player, a working mother interested in staying fit, or a senior citizen who golfs on the weekend. These people, in addition to high school, collegiate, and professional athletes, will benefit from the care of a sports medicine professional.
Through advances in surgical techniques, orthopedic sports medicine specialists have been able to treat and rehabilitate athletes whose types of injuries were once career-ending. In addition to improved surgical techniques, sports medicine has also made tremendous strides in identifying, treating and preventing sports-related injuries through nonoperative care.
Testimonials
"So very thorough, kind and professional! Extremely kind and reassuring during the COVID 19 pandemic. In person and via video chat before the surgery. No one wants emergency surgery in the hospital especially during the COVID 19 crisis, but the team at Excel and Winchester hospital went above and beyond to make me feel comfortable and reassured. Dr Vezeridis answered all my questions and responded professionally and quickly to get me out of pain. Thank you to Dr Vezeridis and all the amazing staff for turning this terrible situation into a great experience during the worst of times! I am so grateful!"
Marchele L.
April 16th, 2020
"I wasn't sure I would get to see anyone with the pandemic going on. I was so very grateful that I did. Everyone I interacted with from the front desk to the Medical assistant to the PA were very professional and kind. Thank you."
Amanda D.
April 24th, 2020
"Excel Orthopaedics is one of the best run operations I have experienced in a long time. You leave feeling you were important and well cared for. Everyone has a role and does it well."
Elizabeth M.
May 25th, 2020
"Dr. Feiler showed me the pictures of my knee on the computer and that was very helpful to understand the diagnosis. Absolutely, she knows her stuff! The receptionist was polite and greeted me with a smile. I was brought to the exam room in a timely fashion. Checkout was a quick process as well. Staff was very pleasant. It was a smooth visit."
Lorraine V.
February 6th, 2019
"I met with Michael Spenard, PA-C, in 2015 regarding a knee problem. He was very professional and easy to talk to. I moved away 2 years ago and recently started to have a knee problem again. I decided I should travel back to see the gentleman I trusted, Michael Spenard. I was not disappointed. He's still a professional and easy to talk to! After an exam, he suggested I try physical therapy and see him in 7 weeks. I will do both!"
Ralph P.
January 28th, 2019
"Dr. Simon is kind and straightforward. Melissa is an asset to your practice. She is easy to talk to and takes her time with you. The hospital delivered. It was good chatting with employees, sometimes that is the best medicine. Both my husband and myself came away from our meetings with clarity of our questions answered. Post-op instructions were very clear. That's the thing, there was no lapse in communication. Your staff should be commended. They are the employees you want when you come in the front door. I want to say thank you for taking good care of me."
Nora N.
January 25th, 2019
"My experience was excellent!!!!! The front desk staff are great! Jenn and Bill are the best. I have recommended Excel on many occasions. Greg, if you're reading this keep doing what you're doing."
Bernard M.
January 15th, 2019
"Kim and Nicole did a great job in coordinating the treatment for my frozen shoulder. Very skilled, knowledgeable and focused. Will recommend to family and friends. Great care from folks who really want to improve the quality of life for their patients."
Philip C.
January 4th, 2019
"They are exceptional. The front desk was very helpful. Donna is an awesome Occupational Therapist! I would recommend everyone to go here. My doctor, Dr. Alessandro, was phenomenal also."
Diana M.
January 4th, 2019
"I've been to Excel Ortho for two separate injuries in the last 5 years. Dr. Czarnecki was my surgeon for each procedure and Scott Havemeyer was my PT both times. I was so pleased with my experiences with both of these professionals. Dr. Czarnecki always took time to answer my questions the way I could understand it and never felt rushed. Scott was extremely professional, personable/fun to be around (even at 6 AM), gentle but also knew when to push. I'm thankful they made these tough experiences more enjoyable and also got me a great recovery."
Nichole C.
December 31st, 2018
"Dr. Fehm is honest and professional and always tells you the truth. He prepares his patient very well for the procedure. Excel Orthopaedics is the best orthopaedic practice I have ever had. I came here on recommendation from a friend who also had Dr. Fehm as her surgeon. She spoke so highly of him that I just had to change from my old orthopedic office. I'm so glad I did."
Glenn C.
December 21, 2018
"My doctor was extremely professional and demonstrates genuine compassion for his patients. His surgical coordinator is very accommodating. The surgical center staff is totally professional."
Eugene W.
December 14th, 2018
Amanda D.
April 24th, 2020
"Both of the young ladies who helped me get back on my feet again were nothing short of AMAZING. Both Lauren and Catherine were very personable, always concerned and encouraging. The whole physical therapy experience at Excel was EXCELLENT, #1!! My wife came with me most of the time and they enjoyed talking to her as well."
Joseph D.
February 21st 2019
Here at Excel, we do our very best to accommodate urgent
appointments, most can be seen same day! Give us a call at 781.782.1337
Hospital & Surgical Center Affiliations
Winchester Hospital
41 Highland Ave, Winchester, MA 01890
Winchester Hospital Ambulatory Surgery Center
620 Washington St, Winchester, MA 01890
North Atlantic Surgical Suites
23 Keewaydin Dr, Suite 100, Salem, NH 03079
MelroseWakefield Hospital
585 Lebanon Street, Melrose, MA 02176
COVID-19 Update
As the Coronavirus situation remains ever-changing, the safety of our patients and employees remains our top priority.
- We have returned to normal business hours and are currently seeing patients in our office for ALL orthopaedic medical appointments as well as Physical & Occupational Therapy appointments.
- We are still offering Televisits as an option for your care.
- We want to assure you we are maintaining strict safety guidelines in regard to santization of our office and social distancing guidelines as outlined by the MA Dept. of Public Health and the CDC. Please read this updated letter to our patients for further details.
We will continue to provide updates on our website and on our Facebook page. Thank you for your patience, trust and understanding during this challenging time. Be well and stay safe!